We are looking for a friendly, qualified, and well-organized Gym Receptionist to manage front-desk operations and provide excellent customer service to our members and visitors.
Key Responsibilities:
- Welcome members and visitors and assist them with enquiries.
- Handle membership registrations, renewals, and enquiries.
- Explain gym membership plans, packages, and services to potential customers.
- Manage phone calls, WhatsApp enquiries, and walk-in leads.
- Schedule appointments, coordinate trial sessions, and follow up with prospective members.
- Maintain member records, payments, and basic front-desk administration.
- Ensure a welcoming and professional reception area.
Requirements:
- Good communication and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office.
- Customer service or sales experience is an added advantage.
- Friendly attitude, punctuality, and a professional appearance.
- Freshers are welcome to apply.