We are looking for an experienced and result-oriented Senior Collection Manager to manage field collection activities, handle overdue loan accounts, coordinate with collection teams and achieve assigned recovery targets.
The candidate must have practical experience in banking or NBFC field collections. A valid IIBF DRA Certificate is mandatory, and a satisfactory CIBIL Report / Credit History is also mandatory for selection.
Key Responsibilities & Duties
Conduct field visits to customers with overdue loan accounts.
Follow up on pending EMI, bucket-wise delinquent and NPA accounts.
Achieve monthly collection and recovery targets.
Handle high-value overdue and difficult collection cases.
Negotiate repayment commitments and settlements within approved company guidelines.
Deliver authorized demand notices and payment reminders.
Maintain professional relationships with customers.
Coordinate with branch officials, collection managers and agency management.
Prepare daily collection reports and field visit updates.
Monitor payment commitments and ensure timely follow-ups.
Maintain accurate records of customer visits, payments and case status.
Ensure compliance with RBI guidelines and company recovery policies.
Mandatory Requirements
IIBF DRA Certificate – Mandatory
Minimum 2 years of field collection experience.
Banking / NBFC collection experience preferred.
Good communication and negotiation skills.
Knowledge of local geographical areas.
Smartphone with internet connectivity.
Ability to achieve collection targets.
Documents Required
Updated Resume / CV.
Aadhaar Card.
PAN Card.
Educational Certificates.
Previous Employment Documents.
IIBF DRA Certificate.
CIBIL Report / Credit History.
Recent Passport Size Photograph.
Skills Required
Field Collection & Loan Recovery
Customer Handling
EMI & Overdue Management
NPA Account Handling
Negotiation & Communication
Team Coordination
MIS & Daily Reporting
Salary & Advantages
Salary: As per experience and company policy.
Performance-based incentives.
Career growth opportunities.
Field travel allowance as per company policy.
Interested candidates may share their updated CV along with DRA certification details.
📌 Senior Collection Manager (Asansol)
🏢 Royal Collection
📍 Asansol
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