QA / QC Analyst (New Delhi)

QA / QC Analyst (New Delhi)

04 Nov
|
Autoveer Private
|
New Delhi

04 Nov

Autoveer Private

New Delhi

Key Responsibilities

1. Test AI agents (voice calls, chatbots, internal tools) before launch using real-life

scenarios

2. Listen to call recordings and review chat logs daily, and flag wrong answers, unnatural

responses, and failures

3. Maintain a QA tracker covering issues, severity, segment, and status

4. Suggest script and prompt improvements to the development team

5. Re-test fixes and confirm they work before sign-off

6. Check that data is logged correctly in CRM and Sheets after each interaction

7. Collect common customer questions and objections to improve AI agents

8. Share a weekly quality report with the DDI Head

Mandatory Skills

Tools : Expert at Excel & Microsoft Office

Communications : Transparent communication for reporting issues along with Excellent Hindi and

English, written and spoken

📌 QA / QC Analyst (New Delhi)
🏢 Autoveer Private
📍 New Delhi

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