Front Office_Admission Counselor | ORCHIDS The International School

Locations: bannerghatta Road Bangalore

Openings: 2 positions

Pay: Rs 25,000 - 35,000/month + incentives

Work location: School campus

About the role

Parent-facing role combining a welcoming front desk with target-focused admissions sales: manage front-office enquiries, counsel prospective parents and convert admission leads through consistent follow-ups.

Responsibilities

•⁠ ⁠Welcome parents; handle walk-ins, phone enquiries and admission queries professionally

•⁠ ⁠Understand each family's needs and explain curriculum, facilities, fee structure and the admission process accurately

•⁠ ⁠Make outbound calls to admission leads, arrange campus visits and follow up from enquiry to enrolment

•⁠ ⁠Conduct parent counselling and coordinate school tours with the branch team

•⁠ ⁠Keep CRM records updated with call notes, lead status and next follow-up action

•⁠ ⁠Support admission documentation and coordinate with academic and admin teams for smooth onboarding





•⁠ ⁠Address parent concerns calmly and escalate where needed

•⁠ ⁠Work toward agreed admission targets while maintaining a positive parent experience

What we are looking for

•⁠ ⁠Explicit spoken English, strong listening and interpersonal skills

•⁠ ⁠Confidence handling parents face-to-face and on the phone

•⁠ ⁠Comfort with outbound calls, regular follow-ups

•⁠ ⁠Organised, patient, professional approach

•⁠ ⁠Reliable commute to Harlur or Panathur

Preferred

•⁠ ⁠Experience in school admissions, education counselling, front office, inside sales or customer service

•⁠ ⁠Kannada communication; Hindi an advantage

•⁠ ⁠Track record of handling parent objections and converting enquiries to admissions

When applying, mention preferred location (Bannerghatta Road), relevant experience, notice period and salary expectations.

Share the CV across email Id: [email protected]

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