User Experience Designer (India)

User Experience Designer (India)

04 Nov
|
Sapyen
|
India

04 Nov

Sapyen

India

Company Overview:

Sapyen is a venture-backed HealthTech company pioneering the world’s most accurate, affordable, and convenient at-home male fertility test.

:

You will own how Sapyen’s product is experienced, purchased, and expanded. This role sits at the intersection of product, growth, and operations. You are responsible for designing systems that drive conversion, enable upsells, support new product launches, and ensure patients and clinicians move through the system with minimal friction.

You will work directly with the CEO, and closely with Market Development and Operations/Engineering, to translate commercial strategy into product behaviour. This is a high-accountability role. Your work directly impacts revenue, completion rates, and product adoption.

Here's what you'll work on:

1. Conversion, Upsells, and Revenue Expansion

- Own the design of all purchase flows:
- Product selection, bundling, and pricing presentation
- Upsell and cross-sell systems
- Build and optimise decision tools:
- Quizzes, guided flows, and recommendation engines
- Continuously improve:
- Conversion rate
- Average order value
- Completion rates

2. Website Ownership

- Own UX across all web surfaces:
- Landing pages, product pages, checkout flows
- Translate commercial strategy into clear, high-performing flows
- Work with Market Development to:
- Launch campaigns and new offerings
- Rapidly test and iterate on messaging and structure
- Ensure the website behaves as a product, not a brochure

3. Patient Portal & Results Experience

- Design and own the patient portal experience:
- Onboarding, tracking, notifications, and results delivery
- Ensure results are:
- Clear, clinically credible, and easy to interpret
- Reduce support burden by eliminating confusion at the interface level

4. Recent Product Launches

- Lead UX for all new product introductions:
- Positioning within existing product ecosystem
- Bundling and pricing logic




- Integration into website and portal flows
- Ensure new products feel native to the system, not bolted on

5. Clinical & Operational System Design

- Translate clinical workflows into intuitive user experiences
- Partner with Operations to:
- Reduce failed collections and user errors
- Improve instruction clarity (physical + digital)
- Design systems that scale across markets without increasing complexity

6. Experimentation & Optimisation

- Run structured experiments across:
- Upsell pathways
- Pricing presentation
- Instruction formats
- Funnel steps
- Use data to inform decisions, not opinion
- Move quickly from hypothesis to deployment

What you'll bring:

- 4–8 years in UX/Product Design with clear exposure to growth or conversion work
- Demonstrated ownership of:
- Conversion funnels
- Upsell systems
- Product-led growth mechanics
- A portfolio showing measurable impact on:
- Revenue, AOV, or conversion
- Strong systems thinking:
- You understand how UX decisions affect operations, logistics, and clinical trust
- Commercial instinct:
- You design to drive behaviour and outcomes, not aesthetics
- Ability to operate with speed and autonomy in a low-process environment

Nice-to-have:

- Experience in healthcare, diagnostics, or regulated environments
- Experience designing patient or clinician-facing products
- Exposure to CRO, experimentation frameworks, and funnel analytics
- Experience working across physical and digital product ecosystems

Why should you join us?

- We’re a small, bold team setting a new standard in fertility care—writing the playbook on diagnostics,



patient experience, and male fertility solutions. Here, you won’t just follow; you’ll define how we operate.

- We’re audacious problem-solvers. Despite male-factor issues contributing to 50% of fertility challenges, there hasn’t been a truly accurate, affordable, and convenient way to test male fertility. While 61% of men are hesitant to seek care due to feelings of emasculation, and many others lack timely, affordable access, we’re changing that. At Sapyen, your work will have a genuine, measurable impact.

- And we’ll invest in you. Excellence drives us, and we’re committed to building your career in a way that excites you. We’ll support you with ongoing learning and development, private health insurance reimbursements, and access to professional coaching. If you deliver, we’ll back you even further.

Important Details

- Location: Remote, India-based.
- Remuneration: Competitive Market Remuneration.

What it’s like to work here

- Excellence is the Baseline: As a lean, high-impact team, we move quickly, adapt on the fly, and are driven by results. Priorities shift, challenges arise, and rapid iteration is the norm. Success here requires resilience, agility, and a relentless focus on impact.

- Creating the Playbook as We Go: We’re building something new and transformative. This demands constant problem-solving, the ability to pivot when needed, and an unwavering commitment to refining our product as we grow. If you thrive on tackling the unknown and bringing ideas to life, this role will push you to new heights.

- True Autonomy and Ownership: At Sapyen, you’ll have a level of ownership that’s rare. Many projects will start as rough ideas needing definition, strategy, and execution—driven by you. This role calls for self-direction, decisive action, and the confidence to lead where paths aren’t clearly defined.

📌 User Experience Designer (India)
🏢 Sapyen
📍 India

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