Travel Support Executive – International Process (Backend and Support)

? Location: Sector 30, Gurugram (Work From Office)

? Salary: Up to ₹30,000 CTC (₹24,000 in-hand)

? Experience: Minimum 6 months in the International Travel Process

? Eligibility: Graduate / Undergraduate

?️ Working Days: 5 days a week

? Shifts: Rotational shifts and week-offs

? Transport: Free both-side cab / Travel Allowance

⚡ Joining: Immediate joiners preferred

Key Responsibilities

- Handle travel bookings, cancellations, amendments, and customer queries.
- Assist customers with itinerary changes and reservation-related issues.
- Provide customer support through voice (20%) and non-voice channels (80%).
- Coordinate with airlines, hotels,



and travel partners to resolve booking concerns.
- Maintain accurate booking records and ensure timely query resolution.
- Deliver a positive customer experience through effective communication and problem-solving.

Required Skills

- Minimum 6 months of travel process experience (Domestic experience can be considered)
- Positive English communication and customer-handling skills.
- Knowledge of travel bookings and reservation management.
- Flexibility to work in rotational shifts and week-offs.

Interview Process: HR Round → Operations Round

📌 Travel Support Associate (International Process) (Gurugram)
🏢 RMV Workforce
📍 Gurugram