Location: South 24 Parganas- West Bengal, Murshidabad & Berhampore
Exp: 3-4 Years
Salary: 4.0 - 4.5 LPA
Qualification: Graduation Required
Age upto 35 Years
Field Job
Must have 2 wheeler and driving license/learner
Required Skills & Competencies:
- • Background in telecom, DTH, broadcasting / broadband services.
- • Experience in sales, customer support, or field operations.
- • Technical understanding of Cable TV, DTH, Broadband operations.
- • Good understanding of regional geography to support field-level operations.
- • Excellent communication and interpersonal skills to liaise with internal teams and external partners.
- • Highly target-oriented and capable of working under pressure in a process-driven setting.
- • Strong ownership qualities and a proactive attitude.
- • Ability to use MS Office.
Job Role
- • Oversee subscription billing and collection activities; ensure timely revenue realization.
- • Manage active subscriber base monitoring and reporting to support growth and retention.
- • Generate and maintain monthly subscriber reports from DPOs.
- • Handle IRD (Integrated Receiver Decoder) inventory and coordinate IRD/VC sampling for tracking and
- auditing purposes.
- • Conduct TS (Transport Stream) recording and piracy checks to ensure compliance and signal security.
- • Update channel mapping,
ensuring channel availability and desired LCNs.
- • Perform field visits to DPOs and LCOs to strengthen partnerships and monitor ground activities.
- • Partnership with Local Cable Operators (LCOs): Engage and collaborate with LCOs to upsell OYC /
- Broadband and Watcho products strengthen their customer base and reduce churn.
- • Customer Relationship Management (CRM): Build trust and long-term relationships with LCOs
- • Basic troubleshooting for connectivity and service issues.
- • Upselling and cross-selling of TV, DTH & broadband products.
- • Drive lead generation, conversion, and account maintenance for new and existing business opportunities.
- • Prepare and present weekly and monthly reports on operational highlights.
Role: Hardware and Networks - Other, Industry Type: Water, Waste & Environmental Services, Department: Engineering - Hardware & Networks, Employment Type: Full Time, Permanent Role Category: Hardware and Networks - Other Education UG: Any Graduate read more