Position Summary The Telesales Executive is responsible for fostering customer relationships through effective communication and sales strategies. This role requires adherence to accuracy and regulatory standards while engaging with potential clients regarding loan products and other financial services.
Principal
Responsibilities - Conduct outbound sales calls to prospective clients to promote loan products and services.
- Engage in cross-selling opportunities by identifying additional needs of customers during conversations.
- Maintain accurate records of all interactions with clients in compliance with company policies and regulatory requirements.
- Provide clear and comprehensive information to customers regarding loan options and repayment plans.
- Handle customer inquiries and objections effectively, ensuring a positive customer experience.
- Collaborate with other sales team members to achieve overall sales targets.
Eligibility and Qualifications - Proven experience in telesales, inside sales, or outbound sales is required.
- Proficiency in English and Hindi is essential for effective communication with a diverse client base.
- A strong understanding of financial products, particularly loans, is advantageous. Key Competencies - Excellent verbal communication skills with the ability to articulate product perks clearly.
- Strong listening skills to understand customer needs and respond appropriately.
- Demonstrated ability in cross-selling techniques within a sales context. Applications will be assessed against the stated requirements, and only those who meet the qualifications will be considered for this position.