Company Description MAKT Solutions Private Limited is an industry leader in leveraging advanced AI technologies to deliver dynamic digital solutions. The company specializes in strategic social media planning, targeted email marketing, and innovative content generation that strengthens brands’ online presence. By focusing on cutting-edge technology and forward-thinking approaches, MAKT Solutions empowers influencers and businesses to grow and compete effectively in the digital landscape.

Team members collaborate in a fast-paced, creative environment that values new ideas and measurable results. Joining MAKT Solutions means contributing to ongoing innovation and excellence in digital marketing and content creation.

Role Description The Telecalling Sales Executive is a full time, on-site role based in Tiruchengodu. In this position, you will make outbound and receive inbound calls to prospective and existing customers, present company services, and clearly explain digital marketing and AI-driven solutions. You will be responsible for identifying sales opportunities, qualifying leads, following up on inquiries, and maintaining accurate records of conversations and outcomes in CRM or call logs.

The role involves meeting daily and weekly call and conversion targets,



coordinating with the sales and marketing teams on campaigns, and sharing feedback from customers to improve service offerings. You will also handle basic customer queries, support pre- and post-sales communication, and contribute to maintaining a professional brand image over the phone.

Qualifications

- Candidates should possess strong communication and interpersonal skills, including clear spoken English/Tamil, active listening, and professional telephone etiquette.
- Candidates should possess sales and customer engagement skills such as lead generation, persuasion, objection handling, and relationship-building.
- Candidates should possess basic computer and CRM skills, including data entry, call logging, and familiarity with office productivity tools.
- Candidates should possess organizational and time-management skills, including the ability to manage call volumes, prioritize follow-ups, and meet targets.
- Candidates should possess resilience and problem-solving abilities, with a focus on handling rejections calmly and resolving customer concerns effectively.
- Previous experience in telecalling, inside sales, or customer support is beneficial, preferably in digital marketing or related industries.

📌 Telecalling Sales Executive (Tiruchengode)
🏢 MAKT Solutions Private
📍 Tiruchengode