04 Nov
|
Lead Training and Corporate Solutions
|
Bengaluru
04 Nov
Lead Training and Corporate Solutions
Bengaluru
We are seeking a motivated and enthusiastic Telecaller to join our customer support team in Karnataka. The ideal candidate will be responsible for engaging with customers over the phone, providing information about our products and services, and assisting with inquiries and issues. This role is crucial in ensuring customer satisfaction and building long-term relationships with our clients.
Key Responsibilities
- Make outbound calls to potential and existing customers to promote our products and services.
- Provide accurate information to customers regarding their inquiries and resolve any issues they may have.
- Maintain a positive and professional demeanor while interacting with customers.
- Document all customer interactions and feedback in our CRM system.
- Collaborate with team members to achieve sales targets and improve customer service processes.
- Follow up with customers to ensure their needs are met and gather feedback for continuous improvement.
Required Skills
- Excellent communication skills in English and local languages.
- Strong interpersonal skills and the ability to build rapport with customers.
- Basic computer skills and familiarity with CRM software.
- Ability to work in a rapid-paced environment and handle multiple tasks.
- A proactive approach to problem-solving and customer service. This is an excellent opportunity for individuals looking to start their career in customer support and telecalling. If you are passionate about helping customers and have a positive attitude, we encourage you to apply.
Industry
Medical / Healthcare
Department
Nursing
📌 Telecaller (Bengaluru)
🏢 Lead Training and Corporate Solutions
📍 Bengaluru