Ready to lead in the world of customer support Your Day Looks Like - Managing a team focused on international voice processes and ensuring top-notch customer service.

- Overseeing inbound calls, coaching your team to provide stellar support.
- Creating an engaging atmosphere where your team can thrive while hitting targets.
- Analyzing performance metrics to drive improvements and enhance customer satisfaction.
- Handling escalated calls when needed, turning potential issues into opportunities for growth.
- Collaborating with other departments to ensure a seamless customer experience. You're a Fit If - You have experience in an international voice process with at least 3 years in a leadership role.
- Customer support is your jam, and you know how to handle inbound calls like a pro.




- You're a female looking for a chance to shine in a supportive setting.
- You have great communication skills and can motivate your team with ease.
- Problem-solving is your superpower, and you thrive when helping others. Perks of the Job Working as a Team Leader will not only give you the chance to hone your leadership skills but also expand your expertise in the international BPO landscape. You'll learn how to effectively manage teams, improve customer interactions, and build valuable relationships along the way. This experience will set you up for exciting career growth opportunities down the line!

Industry

Education / Training

Department

Sales / BD

📌 Team Leader - International Voice Process (Chennai)
🏢 Hucon Solutions India Pvt.Ltd
📍 Chennai