04 Nov
|
ANUJ IMF
|
Noida
Team Leader/trainer (Sales/client Onboarding) (Noida) Company: ANUJ IMF Job Location: Noida, Uttar Pradesh, India Employment Type: Full time Experience Required: 2 years Salary: 3,00,000 - 5,36,696 per year Key Responsibilities Recruit and onboard Customer Service Executives. Meet Self targets and Drive team to Achieve targets. Lead, motivate, and drive the team to achieve performance targets.
Monitor daily team productivity and service quality. Handle customer escalations and ensure timely resolution. Conduct regular training, coaching, and team development sessions. Track KPIs, prepare performance reports, and implement improvement plans.
Ensure high customer satisfaction and retention levels. Coordinate with internal departments for seamless customer support. Maintain discipline, engagement, and a positive team environment.
Eligibility Criteria
Graduate in any discipline. Minimum 2 years of experience in Customer Service, Team Handling in Leadership roles. Proven ability to recruit, train, and manage teams. Robust communication, leadership, and interpersonal skills. Result-oriented with excellent problem-solving abilities. Proficiency in MS Office and CRM tools.
Key Skills Team Recruitment & Development Team Leadership Customer Service Management Target Achievement Customer Relationship Management Coaching & Mentoring Performance Monitoring Problem Resolution Industry Preference : BFSI, Insurance, Financial Services, Customer Support, Telecalling Operations.
Compensation: 25,000.00 - 44,724.74 per month Application Question(s): Can you build your team of 3-4 Executives, who can drive Growth Immediately How Many member Team have you managed under yourself Will you be able to outperform yourself and Earn Incentives upto 1,20,000 Per Month What all Languages you are comfortable with Will you be able to Drive and Motivate the team to Perform and Achieve Targets Have you worked on Bulk Recruitment/ Hiring/ Client Onboarding, Share Details Have you worked on Sales , if Yes, Kindly Explain This is an In office Job and Required to perform all the above over calls with Clients, do you have past experience in doing the same Work Location: In person .
Industry
BFSI
📌 Team Leader/trainer (Sales/client Onboarding) (Noida)
🏢 ANUJ IMF
📍 Noida