The Analyst, Compliance Testing executes compliance monitoring and testing plans against regulatory requirements and documents the results. Testing covers areas such as consumer protection and disclosure, complaint handling, anti-money laundering and anti-terrorist financing obligations, and privacy.

Most test attributes pass or fail on the evidence. Some do not: the evidence is partial, the requirement is open to interpretation, or a pass on the test hides a customer outcome that is plainly wrong. The analyst is expected to notice these, record what the evidence does and does not show, and raise them rather than force a result. These are the cases the role exists to get right.

Test plan design, final conclusions, and finding ratings remain. The analyst executes, documents, and drafts

Roles Responsibilities

Key Responsibilities

Test Execution

- Execute approved test scripts against regulatory requirements, including sample selection, evidence gathering, and attribute testing.

- Complete testing within the timelines set in the monitoring plan.

- Raise evidence gaps or access issues early so the test is not delayed.

Documentation and Workpapers

- Prepare workpapers that are complete, clearly referenced, and reperformable by a reviewer.

- Record conclusions with the evidence and reasoning behind them - what was tested, what was found, and why it passes or fails.

- Respond to reviewer comments promptly and close them out fully.

Findings and Judgement

- Draft findings with condition, criteria, cause, and impact for review.

- Separate a documentation gap from a substantive compliance failure, and say which it is.

- Flag customer-outcome concerns observed during testing,



even where the attribute technically passes.

Regulatory Knowledge

- Maintain working knowledge of the regulatory requirements in scope, and help keep the obligations inventory mapped to tests.

- Support updates to test scripts when regulatory requirements change.

Technical Requirement

Required Skills and Experience

- Experience executing testing or quality reviews against defined requirements and documenting results.

- High attention to detail and consistency.

- Constructive scepticism: tests the evidence rather than accepting the explanation, and stays even-handed. Assessed at interview through a case exercise.

- Clear written English for workpapers and draft findings.

- Strong Excel skills.

Preferred

- Familiarity with the Canadian financial consumer protection framework, PCMLTFA obligations, and privacy legislation.

- CAMS or a Canadian compliance designation, or progress toward one.

- SQL for sample selection and data testing.

- Experience with a GRC platform.

Additional Responsibility

Location: Bangalore

Experience: 4 years

Shift: Versatile 24/5

Educational Requirement Graduate

Preferred Skills Fincrime

Service LineBPO Service Line

Role: Team Leader, Industry Type: Analytics / KPO / Research, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills anti-money laundering bpocomplaint handlingcompliancecompliance monitoringcompliance testingdata testingfinancingfincrimegrcregulatory knowledgereviewersqlterrorist financingtest executiontest scripts

📌 Team Lead (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru