We are seeking a dedicated and experienced Service Manager to join our team in Maharashtra. The ideal candidate will have a strong background in service management and engineering, with a focus on delivering exceptional customer service and operational excellence. As a Service Manager, you will be responsible for overseeing service operations, managing a team of service engineers, and ensuring that all service-related activities meet the highest standards of quality and efficiency.

Key Responsibilities

- Lead and manage the service team, providing guidance and support to ensure optimal performance.
- Develop and implement service strategies that enhance customer satisfaction and operational efficiency.
- Monitor service delivery processes and identify areas for improvement.
- Collaborate with other departments to ensure seamless service operations and customer experience.
- Handle customer inquiries and complaints, ensuring timely resolution and maintaining positive relationships.




- Prepare and analyze service reports to track performance metrics and identify trends.
- Train and mentor team members to enhance their skills and knowledge in service management.

Required Skills

- Proven experience as a Service Manager or similar role in service engineering.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyze data and make informed decisions.
- Customer-focused mindset with a commitment to service excellence.
- Proficiency in service management software and tools. If you are a motivated professional with a passion for service management and a desire to lead a dynamic team, we encourage you to apply for this exciting chance.

Industry

Engineering / Construction

Department

Engineering Design / Construction

📌 Service Manager (Navi Mumbai)
🏢 ALPAULS ENTERPRISES (PROP. ALDESION M. POYYAKARAN)
📍 Navi Mumbai