JLL supports the Whole You, personally and professionally. Key Responsibilities Client Relationship Management Serve as primary day-to-day contact for banking client representatives at assigned properties. Maintain professional communication aligned with client brand standards and corporate culture. Participate in client meetings and provide operational updates to the Property Manager Lead. Respond promptly to client requests and escalate priority issues appropriately. Support quarterly business reviews with property performance data and operational insights. Property Operations and Standards Ensure banking facilities maintain exemplary appearance and operational standards befitting financial institution brand requirements. Conduct regular property inspections focusing on security, cleanliness, and professional presentation. Coordinate maintenance and repairs with mínimal disruption to banking operations. Oversee janitorial, landscaping, and building services to maintain premium facility conditions. Monitor building systems and coordinate preventive maintenance programs. Vendor and Service Coordination Manage vendor relationships ensuring service levels meet banking client expectations. Obtain competitive quotes for services while prioritizing quality and reliability. Verify vendor insurance, credentials, and compliance with client security requirements. Coordinate after-hours and weekend work to minimize operational impact. Track vendor performance and escalate concerns to Property Manager Lead. Financial and Administrative Support Support operating budget management and expense tracking for assigned properties. Process invoices and maintain accurate financial records. Prepare monthly operating reports and variance analysis for Property Manager Lead review.



Assist with annual budget preparation and capital planning. Manage purchase orders and ensure proper coding and approvals. Reporting and Documentation Provide regular operational updates to Property Manager Lead on property performance, issues, and opportunities. Maintain comprehensive property files including leases, service contracts, warranties, and correspondence. Prepare executive summaries for client reporting. Document property condition through photographs and inspection reports. Track key performance metrics including service request response times and completion rates. Emergency Response Serve as backup emergency contact for assigned properties. Coordinate with Property Manager Lead during building emergencies or critical incidents. Support business continuity planning to ensure mínimal disruption to banking operations. Maintain emergency contact lists and response protocols. Required Qualifications Two to four years of property management experience, preferably serving corporate or financial services clients. Demonstrated understanding of professional office environment standards and client service excellence. Robust organizational and project management capabilities. Experience with property management systems and building automation platforms. Proficiency with Microsoft Office Suite, particularly Excel for financial reporting. Valid driver's license and ability to travel between assigned properties. Bachelor's degree in business, real estate,



facilities management, or related field preferred. Essential Skills and Attributes Professional presence suitable for banking client environments. Exceptional attention to detail and quality standards. Discretion and ability to handle confidential information. Strong written and verbal communication skills with ability to interface with senior client executives. Proactive problem-solving approach with sound business judgment. Flexibility to respond to urgent client needs and property emergencies. Collaborative working style with ability to support Property Manager Lead effectively. Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our

📌 Building Operations, Facilities Services (Hyderabad)
🏢 JLL
📍 Hyderabad