This role is for one of our clients

Industry: Retail Furniture and Home Furnishings

Seniority level: Mid-Senior level

Experience: 6+ yrs

Location: Noida

Job Type : full-time

We are seeking a highly driven Global Business Operations Manager to lead and scale international operations across multiple markets. This is a high-impact leadership role that sits at the intersection of operations, supply chain, inventory management, technology platforms, business intelligence, and cross-functional collaboration.

You will play a critical role in driving operational excellence, enabling business growth, and creating visibility across global operations through robust reporting, process optimization, and technology integration. The position is well-suited for professionals who thrive in quick-paced environments and enjoy solving complex operational challenges at scale.

Requirements : Key Responsibilities : Operations Leadership & Cross-Functional Coordination :

- Act as the central point of coordination between operations, warehouse, finance, and customer fulfillment teams.
- Ensure accurate and timely flow of operational data across inventory, returns, cancellations, orders, and sales channels.
- Lead and mentor operations teams while fostering a culture of accountability, ownership, and continuous improvement.
- Drive alignment between physical inventory and financial inventory records to maintain complete operational visibility.

Warehouse Management & Inventory Reconciliation :

- Own end-to-end inventory accountability across procurement, storage, fulfillment, returns, and stock reconciliation processes.
- Implement and manage warehouse management systems to improve inventory accuracy and operational efficiency.
- Conduct regular inventory audits and establish controls to minimize discrepancies, losses,



and stock variances.
- Ensure accurate reconciliation of returns, replacements, damaged goods, and reverse logistics transactions.
- Develop scalable inventory management processes that support business growth and operational excellence.

Business Intelligence & Reporting :

- Design and maintain comprehensive business intelligence dashboards and reporting frameworks.
- Generate actionable insights through data analysis, trend reporting, KPI tracking, and performance monitoring.
- Create leadership reports covering inventory health, fulfillment performance, operational efficiency, logistics costs, and customer service metrics.
- Identify opportunities for process improvements, cost optimization, and operational scalability through data-driven decision-making.

Supply Chain & Logistics Management :

- Oversee order fulfillment, warehouse workflows, shipping operations, and last-mile logistics performance.
- Manage relationships with logistics and delivery partners to ensure service quality and operational efficiency.
- Monitor shipment performance, delivery timelines, returns management, and customer fulfillment metrics.
- Drive continuous improvements in supply chain visibility and operational effectiveness.

Technology & Platform Optimization :

- Manage and optimize operational platforms, ERP systems, inventory tools, and e-commerce integrations.
- Ensure seamless synchronization of orders,



inventory, and financial data across business systems.
- Collaborate with technology teams to automate manual processes and improve operational workflows.
- Support digital transformation initiatives by identifying and implementing technology-driven operational improvements.

Governance, Compliance & Risk Management :

- Maintain accurate operational documentation, process records, contracts, and compliance requirements.
- Develop operational controls and risk mitigation frameworks.
- Ensure adherence to established policies, procedures, and governance standards across all operational functions.
- Proactively identify operational risks and implement corrective actions.

What Makes You a Great Fit :

- 5+ years of experience in operations management, preferably within D2C, e-commerce, retail, consumer brands, or supply chain-driven businesses.
- Strong expertise in Warehouse Management Systems (WMS), inventory reconciliation, and operational process management.
- Proven experience managing global D2C business operations and multi-location fulfillment environments.
- Hands-on experience with business intelligence dashboards, reporting frameworks, and performance analytics.
- Strong understanding of inventory controls, stock management, warehouse operations, and financial reconciliation processes.
- Experience working with e-commerce platforms, ERP systems, logistics tools, and operational technologies.
- Knowledge of last-mile logistics, returns management, reverse logistics, and customer fulfillment processes.
- Advanced proficiency in Excel, reporting tools, and operational data analysis.
- Strong understanding of supply chain management, procurement, fulfillment, and operational scalabi

📌 Global Business Operations Lead (Noida)
🏢 Weekday`
📍 Noida