Key Responsibilities : Sales Order (SO) Checking : Verify customer sales orders for accuracy, material availability, and alignment with internal processes.

Back Order Review : Monitor and review pending/back orders regularly and take corrective actions to reduce backlog.

Customer Communication : Material Stock Transfer Coordination : Coordinate inter-plant or warehouse stock transfers to fulfill urgent or pending customer requirements.

Purchase Team Follow-Up : Liaise with the purchase team to expedite procurement of materials that are short or urgently required.

OTIF (On-Time In-Full) Maintenance : Track, maintain, and improve OTIF performance metrics; ensure customer orders are fulfilled accurately and on schedule.

Schedule Order Management :



Maintain and update customer schedule agreements and plan dispatches in line with customer timelines.

Customer Complaint Closure : Investigate and close customer complaints related to material issues, delays, or quality concerns in coordination with relevant departments.

Required Skills & Competencies : Solid knowledge of inventory and order management systems (SAP knowledge preferred)

Effective communication and coordination skills

Proactive in follow-ups and stakeholder management

Attention to detail and problem-solving attitude

📌 Amo (Gurugram)
🏢 Vashi Integrated
📍 Gurugram