Order Fulfillment

- Pick, pack, and dispatch orders accurately
- Perform quality checks before packing
- Ensure timely dispatch (same day / next day)
- Update order status in Shopify

Packaging

- Maintain premium packaging standards
- Include invoices and brand inserts
- Ensure safe and neat packing

Returns & Exchanges

- Process return and exchange requests
- Verify eligibility based on company policy
- Inspect returned products for quality
- Handle size exchanges only

Reverse Logistics

- Coordinate return pickups (RVP)
- Track return shipments
- Ensure timely processing of exchanges

Inventory Coordination

- Update stock after dispatch/returns
- Report stock mismatches
- Coordinate with warehouse/store team

Reporting & Excel Work

- Maintain daily logs of orders, returns, and exchanges
- Track return reasons and identify patterns




- Update inventory and order data in Excel sheets
- Prepare basic reports (daily/weekly) for management

Customer Support Coordination

- Work with support team on order issues
- Verify customer claims (images/videos)
- Maintain professional and policy-based responses

Requirements :

- 0-2 years experience in e-commerce / warehouse operations

- Basic knowledge of Shopify or order management systems

- Basic to intermediate Excel skills (important) :

- Strong attention to detail

- Positive organizational skills

- Ability to work in a fast-paced environment

Job Types : Full-time, Permanent

Pay: ₹14,794.53 - ₹20,000.00 per month

Benefits :

- Flexible schedule

Work Location: In person

📌 Fulfillment, Returns & Exchanges Operator (Miyapur)
🏢 Errabelly / Fytted Fashions
📍 Miyapur