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Job Overview : Responsibilities

- Build and lead a high-performing UX capability encompassing user research, design systems, accessibility, and inclusive design, embedding feedback and iteration loops into the product development lifecycle and measuring the strategic business impact of UX investment.
- Lead the design and delivery of analytics and insights capabilities, governing data extraction, visualisation standards, and feedback mechanisms to enable data-driven decision-making across Finance Technology and business stakeholders.
- Champion the adoption of AI-assisted development tooling — including Agentic AI platforms, autonomous coding tools (e.g., Devin.AI), and developer co-pilots (e.g., GitHub Copilot, Microsoft Copilot) — to accelerate engineering velocity and elevate developer experience across the pillar.
- Define and drive modern development practices across the pillar, including code reusability, SDLC automation, and technical debt management, tracking efficiency metrics and developer experience indicators to maximise engineering output.
- Lead, mentor, and develop a multi-disciplinary team spanning UX Design, UI Development, Backend Engineering, Full-Stack Engineering, and AI/ML Engineering, fostering a collaborative, inclusive, and high-performance engineering culture.
- Consult with end users and business stakeholders to identify system function specifications, translate complex requirements into scalable technology solutions, and incorporate AI and modernisation possibilities into strategic discussions.




- Influence and negotiate with senior leaders across Finance Technology and business functions, acting as the primary technology voice for the pillar and communicating progress, risks, and outcomes with clarity and transparency. Qualifications
- 10+ years of relevant experience in Applications Development, Systems Analysis, or Technology Leadership, with a proven track record of leading large-scale modernisation and delivery programmes in financial services or complex enterprise environments.
- Demonstrated experience building and leading multi-disciplinary engineering teams spanning UX, UI, backend, full-stack, and AI/ML engineering, with solid people development, coaching, and performance optimization strategies, robust testing methodologies.
- Strong understanding of UX design principles, design systems, user research methodologies, and accessibility standards, alongside proficiency in modern frontend technologies (React JS, TypeScript) and UI development practices.
- Proficiency across multiple programming languages and frameworks (Python, Java, TypeScript; Spring Boot, FastAPI, Node.js) and experience with SQL and NoSQL databases (Oracle, MongoDB) and integration platforms (Kafka, JMS/MQ).
- Practical understanding of AI/ML and Generative AI technologies — including LLMs, Agentic AI frameworks,



and RAG implementations — combined with hands-on experience leveraging AI-assisted development tools such as autonomous coding platforms (e.g., Devin.AI), developer co-pilots (e.g., Copilot), and agentic workflow orchestration frameworks.
- Experience governing responsible AI deployment, including AI ethics frameworks, model risk management, explainability, and guardrails development in regulated financial services environments.
- Experience designing and delivering analytics and dashboard capabilities, including data pipeline development, data governance, and BI/visualisation tools.
- Strong knowledge of CI/CD pipelines, DevSecOps practices, and SDLC automation tools (Jenkins, Harness, Gradle), with experience in Agile/Scrum delivery methodologies.
- Exceptional communication, stakeholder management, and relationship-building skills, with the ability to articulate complex technical concepts to senior executives and non-technical audiences alike.
- Growth mindset with a passion for innovation, pragmatic problem-solving, and a commitment to inclusion, diversity, and continuous learning.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is required; Master's degree preferred
- Experience in management
- Experience managing global technology teams
- Working knowledge of industry practices and standards
- Consistently demonstrates explicit and concise written and verbal communication

Education :

- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred Job Family Group :Technology
- Job Family : Applications Development
- Time Type : Full time
- Most Relevant Skills :Please see the requirements listed above.
- Other Relevant Skills :For complementary skills, please see above and/or contact the recruiter.

📌 Digital Design Service Pillar Lead - Senior Vice President (Pune)
🏢 Citi
📍 Pune