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- Requisition Number : 61969 Job Location : Gurgaon, IND Global Grade : Band 7 Work Type : Office Working Employment Type : Permanent Posting Start Date : 08/09/2026 Posting End Date : 24/09/2026 : Job Summary
- Control FEMA (Foreign exchange management Act) operations of the payments team and ensure that the established service standards are met.
- Service delivery according to set standards
- Compliance of FEMA regulations, internal operational procedures/Group guidelines & Regulatory requirements.
- Risk assessment & control
- To provide support to all the products and services assigned to them
- To ensure that the standards and benchmarks set for the Sections are being adhered to and to perform the necessary authorizations/checks on the processing.
- To maintain all required controls and procedures.
- To maintain a positive working relationship with personnel of the other Sections/Divisions of the Bank.

Key Responsibilities

Processing Standards & Operational Efficiency

- Ensure that the processing capabilities are geared up to achieve accuracy as per the Service Level standards and strive to exceed the standards.
- Ensure that the regular conduct of operations adhere to the Key Control Standards
- Ensure that Internal & external policies, rules and regulations complied.
- Ensure that all queries related to routine activities are responded to within the time frames pre-specified

Interdependent Co-ordination





- To work closely with the other employees of the team and other centres to enable optimum co-ordination between the functioning of the Sections as well as enable adequate capacity planning to respond to forthcoming business volumes

Escalation

- Keep the Manager, Payments Service Centre advised of the regular operations and in particular, escalate exceptional occurrences, to enable appropriate action.

Compliance

- Ensure that all procedures laid down in the Quality Procedure Manuals and the Key Control Standards are adequately followed

Reporting

- Keep the Manager, Payments Service Centre advised of the regular operations of the Payments Service Centre as well as report extraordinary occurrences so as to enable taking of appropriate action.

Business Opportunities

- To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development.

Adhoc Responsibilities

- Assist Payment Services, India in carrying out any special tasks or projects that may be required from time to time as assigned by the Manager, Payments Service Centre by fully adhering to the procedure laid down in the corresponding Quality Procedure Manual and following all the necessary regulations and guidelines.

Regulatory & Business Conduct

- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.



This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the CMS North, India team to achieve the outcomes set out in the Bank’s Conduct Principles *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matte
- Effectively manage regulatory reporting and ensure that FEMA and other regulations/ processes complied while managing transactions/documentations, specifically related to ECB, ODI, LO/BO/PO, FDI and other capital account transactions.

Key stakeholders

Internal

- Other functional Officers within SCB Group

External

- Customers
- Contact persons in courier companies
- Contact persons in local banks
- RBI/MHA and other regulatory body in India

Other Responsibilities

- Embed Here for good and Group’s brand and values in CMS, India ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience
- FEMA Regulations & Regulatory Compliance
- Foreign Exchange & Cross-Border Transactions
- RBI Reporting & Regulatory Returns
- SWIFT & Payment Operations
- Risk Management & Operational Controls
- Data Analysis & Regulatory Investigation
- Banking Products & FX Product Knowledge

Qualifications :

- Managerial and Interpersonal skills and leadership qualities with an ability to supervise teams of up to 5 members.
- A valuable knowledge of banking operations and FEMA regulations
- Good Knowledge of local and international payments methods and settlement arrangements. A thorough understanding of SWIFT and local payments systems.
- Good knowledge of geography.
- Sound knowledge of foreign e

📌 Assistant Manager, Foreign Currency Payments (Gurugram)
🏢 Standard Chartered
📍 Gurugram