What are we looking for? : Chief Manager - Bancassurance position in Bancassurance - Retail Business - IDFC First Channel

What does the job entail? :

- Financials & Business Delivery (IDFC First Channel)
- Achievement of Topline and Persistency targets
- Annual planning for the channel with subvertical level strategies, milestones
- Competition benchmarking on multiple input parameters that drive topline and market share. Eg : Product Mix & PPT, LG activation, Productivity etc
- Market share tracking to identify gaps, emerging trends and drive business momentum Business quality - FTR, Throughput, Leakages
- Persistency - Persistency across categories : 13M, M0, Product & premium, regions cohorts
- Cloud Telephony usage and linkage to outcome, Gap Analysis & improvement drives, Reviews
- Customer Complaint Resolutions - Internal : IGMS + Non IGMS
- External : Communicated by Channel Partner
- Complaints Governance : Channel partner & HDFC Life Grievance & team, Escalation Management, Monitoring gaps & RCA leading to service quality improvement
- Management Reporting & Channel Support 1. Working on MBR, Channel Partner Governance meet deck

1. Channel performance commentary, Business reports

2. Analysis of key business parameters & trends

3. Engagement with Internal field sales team - Query management - Product & process,



contest qualification & incentive payout related

4. IT/ System usage related queries - Digibanca, TeBT, Insta etc

- Channel Management - (L&D; and SMP)
- 1)Training Engagement - Finalization of Training calendar, 100% MOM Sessions delivery (as per L&D; MIS), monitoring with linkage to business performance.
- 2) SMP - Branch visits, engagement with channel partner LG & leadership, CH & CSM SMP compliance, performance outcomes

Work Experience : 8 - 20 Years - Domain experience : Life Insurance, Banking, Fintech

Essential Qualification : Graduate - preferred MBA

Preferred Skills :

- Strategic thinking and planning
- Sales and business development
- Relationship building and negotiation
- Analytical and problem-solving skills
- Time management and organizational skills
- Industry knowledge and regulatory compliance
- Product knowledge and market trends
- Change management and adaptability
- Training and development
- Robust verbal communication (Powerpoint presentations to Senior management) & Writing skills - especially for technical document (BRS) writeup
- Leadership - Team management skills, Cross-functional Stakeholder management - Internal and Partner,
- Conflict management, Solution oriented
- Team player

📌 Chief Manager - Key Alliances (Mumbai)
🏢 HDFC Life
📍 Mumbai