Job Title

Sales and Counter Staff

Job Purpose

To manage daily customer service at the kiosk, handle sales smoothly, maintain billing and stock records, and ensure the counter and outlet remain clean, organized, and customer-friendly.

Main Responsibilities1. Customer Handling

- Welcome customers politely
- Understand what the customer wants
- Suggest available products properly
- Serve products correctly and neatly
- Maintain good behavior with all customers
- Handle customer queries in a calm and respectful way

1. Counter Operations

- Manage the front counter throughout the day
- Keep all products arranged properly at the counter
- Ensure fast and correct service during rush hours
- Avoid mistakes in giving products or taking payment
- Coordinate with the delivery/support staff if required

- Billing and Payment

- Prepare bills correctly
- Maintain record of every sale
- Collect payment from customers
- Handle cash, UPI, and other payment methods properly
- Avoid any mismatch in billing and collection
- Maintain daily sales register carefully

- Daily Sales Record

- Note total sales of the day
- Maintain record of what products were sold
- Inform about fast-selling and slow-selling items
- Help prepare the next day’s product requirement list
- Submit daily sales and stock details after closing

- Stock and Inventory Support

- Keep watch on product availability at the counter
- Inform immediately when stock is getting low
- Help in counting available products
- Ensure products are used and sold before expiry
- Prevent damage, spoilage, wastage, or careless handling
- Maintain proper storage discipline for sale items

- Cleanliness and Hygiene

- Keep the counter clean throughout the day




- Ensure the front service area always looks neat
- Maintain hygiene while handling food and dairy products
- Never allow dirty, unhygienic, or disorganized conditions
- Clean the working area, shelves, and customer-facing counter regularly
- Support overall outlet cleanliness when required

- Opening and Closing Duties

- Help open the kiosk on time
- Ensure products are arranged properly before service starts
- Assist in closing the kiosk at the end of the day
- After closing, help prepare the daily sales summary
- Make sure the counter, cash, and stock position are properly checked before leaving

- Coordination and Responsibility

- Work in coordination with other staff members
- Manage the counter responsibly when the other employee is on break
- Inform the owner/supervisor about any issue immediately
- Follow all instructions related to outlet operations, hygiene, customer service, and product handling

Skills Required

- Positive communication with customers
- Basic billing and counting ability
- Responsible and honest behavior
- Clean and hygienic working habits
- Ability to stay polite even during rush hours
- Ability to maintain records carefully
- Punctuality and discipline

Working Hours

- Morning 8:00 AM to 8:30 PM :

- Shop closing at 8:00 PM :

- Final 30 minutes for closing work and daily sales/account record

Break

- 30 minutes lunch break :

- To be taken when customer rush is low

- Counter must remain managed through coordination with the other employee

Salary Structure

- As decided by employer

Reporting To

- Owner / Manager / Proprietor of the kiosk

Job Nature

- Full-time
- Daily operational role
- Customer-facing role

Pay: ₹6,000.00 - ₹8,000.00 per month

Work Location: In person

📌 Sales and Counter Staff (Gaya)
🏢 Shaswat Enterprises
📍 Gaya