- Coordinate and schedule service activities with technicians and clients
- Handle customer inquiries, complaints, and service requests efficiently
- Monitor service progress and ensure timely completion
- Maintain service records, reports, and documentation
- Provide technical support and guidance to customers when required
- Collaborate with internal departments to improve service efficiency
- Ensure adherence to company policies and service standards
Required Qualifications :
- B.Tech degree (Mechanical / Electrical / Electronics / Related Field preferred)
- Strong technical knowledge relevant to the industry
- Positive communication and coordination skills
- Ability to manage multiple tasks and work under pressure
- Proficiency in MS Office and basic reporting tools
Preferred Skills :
- Experience in service coordination or technical support
- Problem-solving and analytical skills
- Customer-focused approach
- Team management abilities
Salary : Competitive and based on experience
Job Types : Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits :
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Service Coordinator (Amritsar)
🏢 Shakti Power Solutions
📍 Amritsar
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