Job Title: Receptionist/Telecaller

Location : Dream World Immigration, Backside Narinder Cinema, Jalandhar

Job Type : Full-Time

Job Summary : Key Responsibilities :

- Greet visitors and clients warmly, ensuring a positive first impression.
- Answer and direct incoming calls to the appropriate person or department.
- Provide accurate information to callers and assist with basic inquiries.
- Schedule and confirm appointments, meetings, and conferences.
- Maintain a tidy and welcoming reception area.
- Handle incoming and outgoing mail, packages, and deliveries.
- Maintain a call log, noting messages and follow-up actions as needed.
- Support the administrative team with clerical tasks such as data entry, filing, and record keeping.
- Handle customer complaints and concerns in a professional and efficient manner.
- Perform other related duties as assigned.

Skills & Qualifications :

- Proven experience as a Receptionist, Telecaller, or similar role.
- Strong communication and interpersonal skills.
- Excellent phone etiquette and ability to handle multiple tasks simultaneously.
- Basic knowledge of office equipment (e.g., phone systems, fax,



photocopiers).
- Valuable organizational and time-management abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- High school diploma or equivalent (additional certification in Office Management or customer service is a plus).

Personal Attributes :

- Friendly, approachable, and skilled demeanor.
- Patience and strong problem-solving abilities.
- Ability to maintain confidentiality and handle sensitive information.
- Strong attention to detail and accuracy.
- Ability to work well independently and as part of a team.

Why Join Us?

- Competitive salary and benefits.
- Professional development opportunities.
- A dynamic and supportive team environment.

Benefits :

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Language :

- Hindi (preferred)
- English (preferred)

Work Location: In person

Experience :

- TELECALLER: 2 years (preferred)
- Consular: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

📌 Telecaller Consular (Jalandhar)
🏢 Dream World Immigration
📍 Jalandhar