Job description

Key Responsibilities

- Greet and welcome guests warmly on arrival, ensuring a pleasant first impression.
- Manage guest check-in and check-out processes efficiently.
- Handle reservations, bookings, and guest requests with accuracy and courtesy.
- Coordinate with housekeeping, F&B;, and other departments to ensure seamless service.
- Maintain the reception area’s cleanliness and qualified appearance.
- Resolve guest concerns with patience, politeness, and professionalism.
- Uphold high standards of discipline, grooming, and hospitality etiquette.

Required Skills :

- Excellent communication.
- Humbleness, patience, and politeness are mandatory qualities.
- Strong customer service orientation and problem-solving skills.




- Professional grooming and pleasing personality.
- Knowledge of reservation systems is an added advantage.

Key Requirements

- Education: Graduate / Diploma in Hospitality Management preferred.

Experience

- 1+ years in front office/guest relations role in hotels, resorts, or hospitality establishments preferred.
- Freshers can also apply.

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits :

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Front Office Associate (Gurugram)
🏢 Saltstayz hotel
📍 Gurugram