05 Nov
|
Nasiklub Hotel
|
Nashik
05 Nov
Nasiklub Hotel
Nashik
Job Description: Food & Beverage (F&B;) Service Associate Department : Food & Beverage Reports To : F&B; Supervisor / Restaurant Manager Location : Nashik, Maharashtra
Job Type : Full-time
Key Responsibilities : Guest Service & Experience
- Greet and Welcome : Greet guests promptly and warmly upon arrival, seating them and presenting menus.
- Order Taking : Take food and beverage orders accurately, offering recommendations, explaining specials, and answering questions about menu items.
- Service Excellence : Serve food and beverages promptly according to established service standards (e.g., American/French service) and ensure correct temperature.
- Check-ins : Check with guests to ensure satisfaction with each course and proactively resolve any issues.
- Upselling : Maximize sales revenue by suggesting appetizers, desserts, beverages, and promotional items.
Operational Duties
- Setup & Breakdown : Perform opening and closing side duties, including cleaning, polishing cutlery/glassware, and setting up tables according to standards.
- Cleanliness : Maintain the highest standards of cleanliness and hygiene in the dining area, service stations, and restrooms.
- Order Coordination : Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders.
- Billing :
Accurately process guest payments using the Point of Sale (POS) system.
Compliance & Teamwork
- Safety & Hygiene : Adhere to all health, safety, and hygiene standards (including HACCP protocols).
- Team Collaboration : Collaborate with team members to achieve service excellence and assist in other departments as required.
- Grooming : Maintain a high standard of personal appearance and hygiene, wearing the correct uniform at all times.
Qualifications & Requirements
- Education : High school diploma or equivalent; Diploma in Hotel Management is a plus.
- Experience : Previous experience in F&B; service or hospitality preferred.
- Skills :
- Excellent customer service and interpersonal skills.
- Strong communication skills (verbal English required; other languages a plus).
- Proficiency in Point of Sale (POS) systems.
- Ability to work under pressure in a quick-paced environment.
- Physical Ability : Ability to stand and walk for extended periods, and lift trays.
- Flexibility : Willingness to work flexible shifts, including weekends, nights, and holidays.
Job Types : Full-time, Permanent
Pay: ₹12,000.00 - ₹14,000.00 per month
Benefits :
- Health insurance
- Provident Fund
Work Location: In person
📌 F&b Service Associate (Nashik)
🏢 Nasiklub Hotel
📍 Nashik