- Conduct sales and collection activities through outbound and inbound phone calls (No targets).
- Respond promptly and professionally to customer queries and concerns.
- Maintain explicit, confident, and courteous communication at all times.
- Provide exceptional customer service to enhance overall customer satisfaction.
- Maintain accurate records of customer interactions and follow-ups.
Qualifications :
- Strong verbal communication skills in Hindi (mandatory); Tamil is an added advantage.
- Ability to handle customer queries efficiently and professionally.
- Positive, proactive, and customer-oriented attitude.
- Basic computer knowledge.
- Prior experience in customer service or tele-calling will be an added advantage.
Work Environment : Supportive and professional team culture with growth opportunities.