Piston Technologies is looking for a Customer Service Representative (English cum Spanish Language Specialist) to provide voice support for PistonPay , our digital payment platform used by gas stations and fleet owners across the United States.

Key Responsibilities

- Handle inbound and outbound customer calls during US business hours.
- Support customers in English and fluent conversational Spanish .
- Maintain accurate records of customer interactions in CRM/ticketing systems.
- Meet defined service quality and productivity standards.

Required Skills :

- Minimum 1 year of experience in a voice-based customer service role.
- Excellent spoken and written English .
- Fluent conversational Spanish (mandatory).
- Strong communication, customer handling, and problem-solving skills.
- Comfortable working in night shifts and supporting US customers.
- Experience in fintech, payment support, or international voice processes is an added advantage.

Why Join Us?

- Competitive salary
- Opportunity to work with international customers




- Career growth in a fast-growing technology company
- Collaborative and dynamic work environment

Job Types : Full-time, Permanent

Pay: ₹35,000.00 - ₹60,000.00 per month

Perks :

- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Why do you consider yourself to be an appropriate fit for the position?
- What is your current/previous monthly salary without incentives?
- What is your expected monthly Salary?

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- International voice process: 1 year (required)
- Spanish: 1 year (required)
- Customer service: 1 year (required)

Location :

- Kolkata, West Bengal (required)

Shift availability:

- Night Shift (required)

Work Location: In person

📌 Customer Service Representative (English and Spanish) (Kolkata)
🏢 Piston Technologies Private
📍 Kolkata