05 Nov
|
Chocovic
|
Ludhiana
Key Responsibilities :
1. Customer Interaction :
- Address and resolve customer issues related to orders, deliveries, and services.
1. Problem Solving :
- Utilize strong problem-solving skills to identify solutions and ensure customer satisfaction.
- Escalate complex issues to higher management when necessary.
1. Communication :
- Maintain explicit and effective communication with customers, ensuring they are informed about their queries and resolutions.
- Collaborate with internal teams to ensure seamless service delivery.
1. Customer Feedback :
- Gather and analyze customer feedback to improve service delivery.
- Implement strategies to enhance customer satisfaction and loyalty.
1. Record Keeping :
- Maintain accurate records of customer interactions and transactions.
- Update customer information in the database as required. Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Customer Service Assistant (Ludhiana)
🏢 Chocovic
📍 Ludhiana