About the Position

Key Roles & Responsibilities

- Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing systems.
- Interact with customers to provide information and/or technical assistance in response to inquiries about their accounts, orders, websites, products, shipping instructions, and more.
- Coordinate shipment and returns.
- May perform other clerical duties such as writing letters, printing, filling and folding, etc.

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities. To be successful in this role, you will have :

- 6 months to one year experience in a customer service environment;
- Excellent typing skills and the ability to multi-task; Languages : Job Types : Full-Time 40 hours

Why join the E2E Group? Top reasons to consider aligning your career with our company.





- We have a great team, and we work hard together toward common goals and with a passion for excellence.
- We value your contribution to our success and provide a competitive salary as well as a complete recognition and rewards program!
- We care about your health and well-being and offer an employee assistance program, extended health care benefits.
- Hybrid or work from home arrangements to help you achieve work/life balance, and flexible leave that you can take when it's significant to you.
- Ongoing training throughout the year as well as inspiring leaders and colleagues who will lift you up and help you grow
- A day off which promote community involvement
- We value Security, which is why we require applicants to complete a background check assessment.

📌 French Customer Support Agent (Bengaluru)
🏢 Engage2Excel
📍 Bengaluru