05 Nov
|
HCLTech
|
Gautam Buddh Nagar
05 Nov
HCLTech
Gautam Buddh Nagar
Gautam Buddha Nagar, Uttar Pradesh
Job Summary
Role Summary - EP supports the Head of Executive Protection by running day-to-day EP program operations, with a solid focus on documentation, reporting, and operational governance. The role manages third-party security workforce (guards, EP drivers, control room) through the vendor point of contact (POC) and coordinates with internal stakeholders to ensure consistent, compliant delivery of EP services.Key Boundary
- This role does NOT directly communicate with Principals/CXOs. All Principal-facing communication is handled by the Head - EP Program.Reporting & Location
- Reports to: Head - Executive Protection Program (Corporate Security)
- Location: Delhi-NCR- Travel: Pan-India travel may be required on short notice when the Head - EP is unavailable Key Responsibilities
- Own EP program documentation: SOPs, post orders, checklists, rosters, escalation matrix, training records, equipment logs. Ensure third-party workforce management through vendor POC: deployment accuracy, attendance, discipline, grooming/turnout, replacements, SLA adherence. Coordinate operations with internal stakeholders (Corporate Security, Facilities/Workplace, Admin, Travel/Transport) to enable EP readiness and smooth execution. Support audits/assessments (residence/venues/temporary stays) as assigned; track action items and closures. Support incident response as per escalation matrix; document incidents, prepare after-action reports. Support training/drills administration and readiness checks for corporate guards, PSOs, EPOs and control room resources.
Provide on-ground operational support during pan-India movements/events as assigned.Success Measures (KPIs)
- On-time, high-quality reporting and documentation hygiene (SOPs, logs, trackers kept current). High roster/deployment adherence and mínimal service exceptions. Incident reports. Stakeholder action items closed within agreed timelines. Training/drill schedules executed with documented evidence and improvements. Experience & Qualifications
- 8+ years in Executive Protection / VIP Protection OR Armed Forces with VIP protection exposure (e.g., SPG/NSG/VIP protection duties or equivalent). Experience managing third-party security workforce and control room operations through SOPs and vendor governance. Strong documentation and reporting skills (SOP writing, incident reporting, dashboards). Good stakeholder coordination and follow-through. High integrity, confidentiality, and professional conduct.Key Skills
- Strong written communication and attention to detail. Operational discipline and vendor management. Incident documentation and structured problem-solving. Ability to work under pressure and manage multiple priorities
- MS Excel/PowerPoint for reporting. Confidentiality Maintains strict confidentiality and handles sensitive information on a need-to-know basis, in line with company policy and applicable laws.
Key Responsibilities
1. To Manage Vendors And Associated Services
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📌 Facility Services - Iv (Gautam Buddh Nagar)
🏢 HCLTech
📍 Gautam Buddh Nagar