Senior Executive2-5 Years1Ahmedabad, 380001 Job Description : Job Overview : The Senior Executive - Dialysis Operations is responsible for managing daily unit operations, staff schedules, inventory supply chains, quality compliance (NABH/JCI), and patient billing to ensure seamless, compliant, and patient-centered clinical care.

Key Responsibilities : 1. Facility & Operational Management : Daily Operations : Oversee day-to-day administrative functions of the dialysis unit, ensuring timely patient intake, shift scheduling, and machine turnarounds.

Machine Maintenance : Coordinate preventive maintenance, calibration, and emergency repairs for dialysis equipment and the Reverse Osmosis (RO) water plant.

Inventory Control : Monitor and manage consumables (dialyzers, blood tubing sets, catheters, fluids) to maintain optimal stock levels without stock-outs.

- 2. Quality, Audit & Compliance : Quality Standards : Enforce strict adherence to infection control protocols, unit hygiene, dialyzer reprocessing guidelines, and biomedical waste disposal.

Accreditation : Maintain all necessary logs, documentation, and audits required for NABH/JCI accreditation and government statutory regulations.

Incident Tracking : Log and escalate operational bottlenecks, clinical complications, or technical errors to the Chief Nephrologist and Medical Superintendent.

- 3. Patient Care Coordination & Billing : Patient Satisfaction :



Act as the primary administrative point of contact for patient queries, complaints, and service feedback.

Revenue & Billing : Oversee daily patient billing, cash handling, insurance approvals (TPA), and government scheme claims.

Reporting & MIS : Generate weekly/monthly operational reports covering machine utilization, patient volume, infection rates, revenue metrics, and attrition rates.

- Key Performance Indicators (KPIs) : Unit Utilization Rate : Target machine occupancy per shift.

Stock Turnaround & Zero Stock-outs : Zero treatment delays due to missing consumables.

Audit Compliance Score : >95% adherence to NABH/JCI clinical and administrative standards.

Patient Satisfaction Index (CSAT) : High ratings on care efficiency, cleanliness, and staff response.

- Qualifications & Requirements : Education : Bachelor's or Master's in Healthcare Administration (BHA / MHA / MBA Healthcare) or B.Sc. in Dialysis Technology / Nursing with management experience.

Experience : 3 to 5 years of experience in hospital operations, dialysis chains, or critical care management.

Technical Knowledge : Understanding of RO water plant maintenance, NABH protocols, and Hospital Information Systems (HIS) / billing software.

Core Competencies : Inventory management, team leadership, vendor coordination, and robust crisis handling abilities.Full Time Dialysis

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📌 Senior Executive - Dialysis Operations (Ahmedabad)
🏢 Vitality Healthcare
📍 Ahmedabad