Position: Data Usage Monitoring Executive Location : Mumbai Department : Operations / Customer Support

Job Purpose

To monitor daily data usage on the OneWeb Portal, ensure timely alerts to customers, and support internal controls to prevent over-usage until automation/API integration is implemented.

Key Responsibilities

- Track and monitor customer data usage on the OneWeb Portal on a daily basis
- Identify customers nearing defined data usage thresholds
- Send timely alerts/notifications to customers regarding their usage status
- Coordinate internally to initiate data blocking requests with OneWeb (OW) once thresholds are reached
- Maintain accurate records of daily usage tracking and actions taken
- Support billing accuracy by ensuring proper data tracking and usage reporting
- Assist in resolving customer queries related to data usage and billing discrepancies
- Work closely with internal teams (billing, operations,



and customer support) for reconciliation of usage data
- Highlight any abnormal usage patterns or risks proactively

Key Skills & Requirements

- Graduate in any discipline
- Basic understanding of data tracking / reporting
- Good knowledge of Excel (data tracking, reports)
- Strong attention to detail and accuracy
- Ability to handle repetitive and process-driven tasks efficiently
- Prior experience in telecom / data services / operations will be an advantage

Job Types : Full time, Internship Contract length: 3 months

Pay: Up to ₹15,000.00 per month

Application Question(s):

- can you join us immediately?

Location :

- Andheri East, Mumbai, Maharashtra (required)

Work Location: In person

📌 Operations / Customer Support - Intern (Andheri East)
🏢 Station Satcom
📍 Andheri East