Roles & Responsibilities :

- Coordinate with internal teams to source relevant information and ensure customer query is addressed

- Log each customer query in internal systems for continuity

- Handle follow ups with customer and create happy customers

- Ability to work in shifts

- Skill sets required for the job :

- Good communication skills (both written and oral)

- Team work - Ability to help each other and work as a group

- Good attitude

- Quick learner

- Solution oriented - Provide quick resolutions to customers including suggesting alternatives

- Multi-tasking skills

- Multi lingual (Language preferable -Hindi, Tamil, Telugu)

About the Organisation : Wedtree EStore Pvt Ltd is a retail company involved in sale of Indian handicraft and utility-based items, both for retail and for bulk gifting.



We work closely with Karigars in different parts of India and aid in reaching these beautifully hand-crafted items to all across the world. Founded in 2014, Wedtree offers unique products related to Décor and Utility at a very affordable price, with the intent to take Indian handicraft products to a global audience. Wedtree has a strong online presence coupled with a store in Chennai. *

Job Types : Full time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits :

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

Language :

- Hindi (required)

Work Location: In person

📌 Customer Support Executive (Nungambakkam)
🏢 Wedtree eStore Private
📍 Nungambakkam