You will work closely with UK-based property managers, landlords, tenants, and local authorities, ensuring property compliance, maintenance coordination, and smooth day-to-day operations.

Key Responsibilities :

- Coordinate and track UK property compliance requirements including Gas, Safety, EICR, EPC, and related certifications
- Follow up with landlords to ensure timely completion of compliance activities
- Raise and manage work orders for compliance and maintenance where required
- Update and maintain appointment sheets, visit records, and inspection documentation
- Ensure property managers complete visit documentation and video uploads
- Work extensively on CRM systems to log, track, and close cases
- Support the UK (London-based) operations team on daily property management tasks
- Liaise with landlords, tenants, UK council officers, contractors, and internal teams
- Resolve maintenance-related complaints and discrepancies professionally and within SLA
- Build strong working relationships with landlords, tenants, and external stakeholders
- Act as a buffer/support resource initially, gaining end-to-end exposure to UK property processes, before moving into a core operational role
- Adapt to changing priorities and handle multiple tasks in a fast-paced international environment
- Excellent spoken and written English communication skills (mandatory)
- Robust coordination, follow-up, and multitasking abilities




- Comfortable working in a UK-shift / international process
- Experience of 1-2 years in international BPO, customer service, property management, or back-office operations preferred
- Freshers with strong communication skills, confidence, and learning ability are welcome
- Basic knowledge of CRM tools and MS Office is an advantage
- Customer-focused, detail-oriented, and solution-driven mindset

Job Details : , Permanent

- Work Location: In-office
- Shift: UK Shift
- Summer: Mon-Fri 1:00 PM - 10:30 PM | Sat 1:00 PM - 7:30 PM
- Winter: Mon-Fri 2:00 PM - 11:30 PM | Sat 2:00 PM - 8:30 PM

Why Join Us?

- Work directly with UK-based clients and property portfolios
- Exposure to end-to-end UK property management operations
- Structured training on UK compliance and processes
- Growth opportunities within international BPO and property operations

Benefits :

- Paid sick time
- Paid time off
- Working with the International Process

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits :

- Paid sick time
- Paid time off

Application Question(s):

- Do you have an experience working with the International organisations ?
- Do you have an experience with the International calling/voice process ?
- Do you have an experience working with the property management companies or real estate firms ?

Language :

- Fluent/Professional English (required)

Work Location: In person

📌 Customer Support Executive (Rajkot)
🏢 Zobone International Outsourcing
📍 Rajkot