Overseeing the customer service process.

- Resolving customer complaints brought to your attention.
- Handling customer concerns and complaints in a timely manner.
- Establishing a positive rapport with all clients and customers via phone.

Handling queries, doing itineraries and costing.

- Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc.

- Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.

- Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.

- If you are interested than WhatsApp me your CV on 86O3-483-7O9. :

- Interview location - Koregaon Park, Pune.

Job Types : Full time, Permanent, Fresher

Salary : ₹12,000.00 per month

Schedule:

- Day shift
- Night shift

Work Location: In person

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