About the Role We are looking for a proactive and customer-focused Sales Executive to become the relationship owner for our clinic. Your primary responsibility will be to nurture prospective and existing clients, build long-term relationships, and ensure a consistent flow of appointments and walk-ins for our doctors and consultants. You will manage the complete client journey—from the first enquiry to the clinic visit—while delivering an exceptional customer experience. As a secondary responsibility, you will support basic clinic operations by helping maintain stock and operational hygiene. Key Responsibilities- Build and nurture relationships with new and existing clients through regular follow-ups and personalized communication. - Manage all enquiries received through calls, website, social media, walk-ins, referrals, WhatsApp, and marketing campaigns. - Convert enquiries into clinic appointments and maximize lead-to-visit conversions. - Ensure every lead receives timely attention and that no enquiry remains unattended. - Coordinate tele-consultations with doctors or the Branch Manager whenever required. - Follow up with missed appointments, inactive clients, and existing clients to generate repeat visits and consultations. - Identify opportunities for package renewals, cross-selling, and upselling based on client needs. - Maintain accurate client records, follow-up remarks, and lead status in the CRM (SalesMax, Zenoti, or similar software).



- Confirm appointments, minimize no-shows through reminder calls, and provide professional guidance on treatments, services, pricing, and offers. - Collaborate closely with doctors, consultants, and the Branch Manager to achieve clinic revenue and consultation targets. - Generate daily and weekly reports on lead management, appointments, and conversions. - Support clinic operations by maintaining stock records, monitoring inventory, ensuring operational hygiene, and keeping the clinic customer-ready. Skills & Qualifications- Excellent communication skills in the Regional Language, Hindi, and English. - Strong relationship-building, persuasion, and customer service skills. - Experience in inside sales, telecalling, CRM, customer relationship management, or healthcare sales is preferred. - Comfortable using CRM software. - Highly organized with solid follow-up discipline and attention to detail. - Positive, target-oriented, and passionate about helping customers. - Ability to multitask in a fast-paced clinic environment. What Success Looks Like- High appointment booking and walk-in conversion rates. - Strong client relationships leading to repeat visits and referrals. - Consistent achievement of sales and consultation targets. - Excellent CRM discipline and follow-up compliance. - Well-maintained clinic stock and operational readiness. Skills communicationSalescrm

📌 Sales Executive - Gurgaon (Gurugram)
🏢 Berkowits Hair & Skin Clinic
📍 Gurugram