- Handle inquiries received through IndiaMART and other online platforms
- Understand customer requirements and provide suitable product solutions
- Prepare and share quotations/proposals with clients
- Follow up regularly with customers for order closure
- Coordinate with the Purchase Department regarding material availability and pricing
- Maintain proper inquiry and customer follow-up records
- Attend customer calls professionally and resolve basic queries
- Provide after-sales coordination whenever required
- Required Skills :
- Good communication and negotiation skills
- Ability to handle customer calls confidently
- Robust follow-up and coordination skills
- Positive attitude and sales-oriented approach