Amex GBT is a place where colleagues find inspiration in travel as a force for valuable and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You’ll Do Provide tool & site administration for online tools Provide tool support and administration (e.g. EA) Create and distribute reporting and scorecards including BUR. Contract administration and implementation (Air, Car, Hotel) Policy maintenance and insights Billing/settlement, reconciliation or soft dollar or unused ticket administration. Crisis management reporting and coordination with 3rd parties (e.g. ISOS) Project manage client request to completion (e.g. vendor support, market share) Internal point of contact for other GBT teams (PRDS, product) What We’re looking for Thorough knowledge of the Business Travel Industry Knowledge of online booking tool functionalities Knowledge to support Authority Auditor and Flexible HR Feed a plus Knowledge of GDS (Sabre/Apollo) & correx functionality Extensive Customer Service Skills Highly organized and detail oriented Proficient in Excel, Word,



PowerPoint and Microsoft Outlook Demonstrate strong analytical skills Ability to prioritize and good time management skills Ability to understand and optimally utilize technology via the web or GBT reporting tools Excellent oral and written communication skills Location Gurgaon, India The #TeamGBT Experience Work and life : Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks : get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

📌 Dedicated Account Representative (Gurugram)
🏢 American Express Global Business Travel
📍 Gurugram