05 Nov
|
HR Team Group
|
Ahmedabad
05 Nov
HR Team Group
Ahmedabad
Company Description HR TEAM is a professional services organization focused on delivering reliable and efficient HR and business support solutions. The company is committed to helping client organizations streamline their processes and improve overall service quality. HR TEAM emphasizes responsive support, transparent communication, and consistent performance across its service offerings. Role Description This is a full-time, on-site Customer Support Representative – Chat Process role based in Ahmedabad. The person in this role will handle customer inquiries and issues through live chat, providing accurate information, resolving concerns, and ensuring a positive experience. The representative will collaborate with colleagues and supervisors to improve support quality and share feedback on recurring issues.
Strong customer support and customer service skills, with a focus on customer satisfaction.
Effective written communication skills suited for chat-based interaction.
Basic computer literacy and familiarity with chat platforms or CRM tools.
Prior experience in customer support or contact center roles is an advantage.
📌 Customer Service Advisor and Chat Support (Ahmedabad)
🏢 HR Team Group
📍 Ahmedabad