Creating innovative experiences that make moving money, selling, and shopping easy, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. We also help merchants connect with their customers, process exchanges and returns, and manage risk. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Gathering customer experience insights to inform product requirements and analyzing research, market data, and usability studies for data-driven decision-making. Own payment lifecycle requirements, including processing, settlement, reconciliation, payouts, and exception handling. Collaborate with business teams, engineering, architects, operations, risk,



and compliance to build scalable capabilities and ensure launch readiness.
Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Controls for the customer experience and customer needs in product requirements and as an input to decision making.
Monitors metrics that inform the success of products including usability studies, research and market analysis.
Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Partners with content developers, data scientists, product designers and user experience researchers.

5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Must have atleast 5+ years of relevant Product Management experience into Payments/Card Acquiring
Define and own the product strategy and roadmap for Payments and Payouts Platform including, card acquiring, bank payment processing, and payouts, balancing customer needs, business value, and technical dependencies.
Lead end-to-end product development, from discovery and solution design through delivery, launch, and continuous improvement.
Collaborate with business teams, engineering, architects, operations, risk, and compliance to build scalable capabilities and ensure launch readiness.
Own payment lifecycle requirements, including processing, settlement, reconciliation, payouts, and exception handling.
Resolve customer issues, processing challenges, and delivery blockers through hands-on problem solving and root-cause analysis.
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📌 Lead Manager, Product Management (Bengaluru)
🏢 Paypal
📍 Bengaluru