Location: Gurugram

Experience: 1–5 Years
Salary: Up to ₹7 LPA
Band: BPO 1
Shift: Primarily UK Shifts (Candidates must be flexible to work in 24×7 rotational shifts)
Employment Type: Full-Time

Job Overview

We are looking for an experienced and result-oriented Accounts Receivable (AR) Collections Associate to manage customer accounts, drive timely collections, reduce overdue receivables, and support the organization's cash flow objectives.

The ideal candidate should have a good understanding of Accounts Receivable (AR) and Order-to-Cash (O2C) processes, along with strong communication, negotiation, and analytical skills.

Key Responsibilities

- Review and manage assigned Accounts Receivable (AR) portfolios.

- Follow up with customers through emails and calls regarding overdue invoices and outstanding payments.

- Secure payment commitments (Promise to Pay – PTP) and ensure timely payment realization.

- Monitor aging reports and take appropriate actions to reduce overdue receivables.

- Investigate and resolve invoice disputes, deductions, and payment-related queries.

- Coordinate with Billing, Sales, Cash Application, and Dispute Management teams to resolve collection issues.

- Maintain accurate collection notes, customer records, and account documentation.

- Escalate delinquent accounts in accordance with established collection strategies.

- Perform account reconciliations and support month-end closing activities.

- Prepare collection reports and contribute to Days Sales Outstanding (DSO)



reduction initiatives.

- Achieve defined collection, productivity, and aging management targets.

Required Skills & Qualifications

- 1–5 years of experience in Accounts Receivable, Collections, or related Finance Operations.

- Strong understanding of AR and Order-to-Cash (O2C) processes.

- Experience in B2B Collections and customer account management is preferred.

- Excellent verbal and written communication skills.

- Strong negotiation, follow-up, and problem-solving abilities.

- Knowledge of invoice processing, payment reconciliation, and dispute resolution.

- Working knowledge of ERP tools such as SAP, Oracle, JDE, or similar platforms.

- Proficiency in MS Excel and collection reporting.

- Ability to manage multiple accounts and meet collection targets.

Educational Qualification

- Graduate in Commerce, Finance, Accounting, or any related discipline.

- Relevant experience in AR/Collections will be preferred.

Work Location & Shift Details

- Location: Gurugram.

- Shift: Primarily UK shifts.

- Candidates must be adaptable to work in 24×7 rotational shifts.

- Salary: Up to ₹7 LPA.

Important Recruitment Guidelines

- Ex-TCS employees are not eligible to apply.

- PAN number and Date of Birth (DOB) are mandatory for candidate profile creation.

- Candidates must be comfortable with the specified shift requirements.

Interested candidates with relevant Accounts Receivable and B2B Collections experience are encouraged to apply.

📌 ACTIVE - Accounts Receivable Specialist (Gurugram)
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📍 Gurugram