Director of CRM Marketing (Mumbai)

Director of CRM Marketing (Mumbai)

05 Nov
|
Axis My India
|
Mumbai

05 Nov

Axis My India

Mumbai

About Axis My India

Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI , it continuously learns and improves to deliver better user experiences. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.

The Marketing Manager will be responsible for executing and optimizing marketing campaigns with meticulous attention, extraordinary detailing and flawless execution. This role requires ownership of all brand communications, ensuring consistency and alignment between strategy and execution. With internal teams, external partners, and agencies to drive impactful marketing initiatives, monitor performance, and ensure campaigns align with business objectives." Overall delivery and ownership of marketing activities will be the core responsibility of the manager.

Campaign Implementation and Execution

- Lead the end-to-end execution of marketing campaigns across multiple channels, including digital, social media, email, offline activations, and paid media.
- Coordinate with teams, content writers, and designers to develop compelling marketing materials.
- Ensure seamless integration of marketing campaigns with CRM, automation tools, and customer engagement platforms.
- Act as the key liaison between internal teams, external agencies, and third-party vendors to ensure smooth execution of marketing campaigns.
- Collaborate with creative, content, and media agencies to develop high-quality marketing materials and assets.
- Work closely with internal teams, including product, sales, and customer success, to align marketing initiatives with business objectives.
- Ensure agencies and vendors adhere to timelines,



budgets, and brand guidelines.
- Monitor agency performance and provide feedback for continuous improvement.
- Maintain solid communication and collaboration between all stakeholders to drive marketing efficiency and effectiveness.

Performance Tracking and Optimization

- Track key performance metrics (KPIs) across all marketing campaigns, including impressions, engagement, conversions, and ROI.
- Utilize analytics tools such as Google Analytics, Meta Business Suite, CRM dashboards, and marketing automation platforms to monitor campaign effectiveness.
- Identify trends, insights, and areas for improvement based on data-driven analysis.
- Conduct A/B testing and experiment with different campaign elements (ad creatives, messaging, targeting, and formats) to optimize results.
- Provide detailed performance reports and actionable insights to stakeholders, ensuring alignment with business goals.
- Optimize marketing spend by reallocating budgets based on performance analysis and return on investment (ROI).
- Develop and streamline marketing execution processes to ensure efficiency, consistency, and scalability.
- Establish clear workflows for campaign planning, execution, and review, ensuring seamless collaboration between teams.
- Ensure marketing assets, creatives, and content are systematically organized and easily accessible for future use.
- Maintain documentation of marketing processes, best practices, and learnings to improve execution efficiency over time.

Experience and Qualification

Graduation- MBA/ Diploma in Marketing Management would be preferred

- Minimum 5-15 years of relevant alliance and partnership experience
- Walking distance from the metro station, making commuting easy and convenient.

Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office with half day Saturdays.

📌 Director of CRM Marketing (Mumbai)
🏢 Axis My India
📍 Mumbai

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