Customer Support Engineer A US fintech scaling its India technical support team
Location: Remote (India)
A rapid-growing US fintech is scaling its India team and has partnered with Flexiple to hire technical support engineers. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
As a Customer Support Engineer, you will troubleshoot technical issues, dig into logs and APIs, and work with engineering to get customers unblocked quickly and correctly.
Build and maintain help articles and internal troubleshooting guides
1 to 5 years in technical support, support engineering, or a similar role

- Comfort reading logs, using APIs, and writing basic SQL queries
- A reliable remote-work setup and comfort with support tooling

Familiarity with tools such as Postman, Datadog, or Zendesk
A technical support seat with a high-growth US fintech
Remote-friendly, pan-India hiring with long-term placement

📌 Customer Support Engineer - Remote (India)
🏢 Flexiple
📍 India