When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
As a Renewal Quote Specialist, you will be tasked with building, revising, and amending accurate, policy-compliant renewal quotes in Salesforce for the Velocity segment. Part of the Global Renewals team within Customer Experience, you will work from the renewal queue in a high-volume, process-driven setting, reconciling account data, aligning quotes to approved renewal terms, and routing them for approval where required. Build and revise renewal quotes in Salesforce from renewal opportunities in the Velocity queue.
Review, edit, and maintain the accuracy of system-generated renewal quotes in Salesforce, correcting discrepancies in product usage, pricing, or terms before they move forward.
Process amendments and related transaction requests submitted by Sales Representatives, including upsells, downgrades, product and SKU changes, multiyear term changes, and merges.
Reconcile account and subscription data (SKUs, quantities, terms, and co-term dates) before quoting, using Salesforce reports.
Apply current pricing, discounting, and renewal policies to every quote.
Monitor and manage the quoting queue,



prioritizing requests to meet agreed service-level agreements.
Identify and flag data discrepancies, such as account hierarchy, partner assignment, and missing or mismatched subscription data, and work with the appropriate parties to resolve them.
Work primarily with internal stakeholders across Renewals, Deal Desk, Partner Ops, and Renewal Operations.
1 to 3 years of experience in renewals operations, sales operations, quote or order desk, sales support, or a comparable data-intensive role.

- Working knowledge of Salesforce (Sales Cloud or CPQ).
- Clear written English for internal communication.
- Hands-on experience building quotes in Salesforce is preferred.
- Experience processing renewal amendments or quote revisions is preferred.
- Experience with channel or partner-driven renewals (distributors and VARs) is preferred.
- Experience in SaaS or subscription renewals is preferred.
- Familiarity with approval workflows and discount governance is preferred.
- Experience with quote automation tools, or a willingness to learn them, is preferred.

From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:
Restricted Stock Units (RSUs)
Employee Stock Purchase Plan (ESPP)
Competitive leave benefits
Gender-neutral parental leave
Insurance & Financial Security
Medical and insurance benefits
Employee Assistance Program (EAP)
Global home office allowance
Internet allowance
LinkedIn Learning license
Food allowance (Bangalore office)
Meal vouchers (Sodexo)
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

📌 Sales and Renewals Agent (India)
🏢 SentinelOne
📍 India