Senior Call Handler - Night (Mumbai)

Senior Call Handler - Night (Mumbai)

05 Nov
|
Wehire Talent Solutions
|
Mumbai

05 Nov

Wehire Talent Solutions

Mumbai

Actively hiring
Senior Telecaller

Start Date
Starts Immediately

CTC (ANNUAL)

₹ 2,02,000 - 4,04,000 ₹ 2,02,000 - 4,04,000 /year
Experience

No experience required
No experience required
Apply By
2 Dec' 26
Posted 1 day ago
Fresher Job
Be an early applicant
About the job
As a Senior Telecaller at Wehire Talent Solutions, you'll help guide daily calling activity, build productive conversations, and keep follow-ups moving. You'll combine clear communication and strong time management to support the team and deliver a consistent experience on every call.
Key Responsibilities:

1. Make outbound and handle inbound calls, adapting your approach to each conversation and communicating information clearly.
2. Understand callers' needs through thoughtful questions, listen actively, and respond with professionalism and care.
3. Manage a structured call schedule, prioritizing follow-ups and keeping outreach on track throughout the day.
4. Maintain accurate, timely records of calls, outcomes, and next steps so information is easy for the team to use.
5. Follow up on open conversations, keeping commitments and providing transparent updates within agreed timelines.
6. Support colleagues by sharing effective call approaches, helping resolve routine challenges, and maintaining consistent communication standards.
7. Review call activity and recurring feedback to identify practical improvements to scripts, follow-up habits, and daily workflows.

Note: 5 working days,



2 rotational off; complete voice process. Skill(s) required
Effective Communication Interpersonal skills Time Management
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are from Mumbai only
Other requirements
Should be comfortable with night shifts and rotational shifts. Graduate fresher, HSC, with 6 months of experience.
Salary
Probation: Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 2,02,000 - 4,04,000 /year
Annual CTC breakup:

1. Fixed pay: ₹ 2,00,000 - 4,00,000 /year
2. Variable pay: ₹ 2,000 - 4,000 /year

Perks
Informal dress code 5 days a week Cab/Transportation facility Health Insurance Life Insurance
Number of openings
10
About Wehire Talent Solutions
Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.
Activity on Internshala
Hiring since May 2021
1201 opportunities posted
53 candidates hired
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📌 Senior Call Handler - Night (Mumbai)
🏢 Wehire Talent Solutions
📍 Mumbai

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