We’re game changers. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NiCE Actimize is seeking a commercially astute and delivery-oriented Principal, Attached Services Sales to support new software license pursuits across regional and multi-regional markets.
This senior individual contributor role partners closely with License Sales, Professional Services leadership, Pre-Sales, Product Management, SMEs, and Delivery teams to shape, estimate, and position professional services offerings associated with new software license transactions.
The successful candidate will be responsible for developing credible, competitive, commercially viable, and deliverable services propositions covering implementation, consulting, advisory, managed services, integration, testing, deployment, and program governance activities. The role combines services sales, solution consulting, implementation scoping, commercial proposal development, and delivery risk management.
The primary objective of the role is to help License Sales win business while ensuring that services commitments remain commercially sound, operationally achievable, and aligned with customer outcomes

Partner with License Sales teams early in the sales cycle to influence opportunity strategy and solution positioning.
Build trusted relationships with key stakeholders across Sales, Professional Services, Product, Delivery, and customer organizations.
Participate in customer workshops, executive briefings, discovery sessions, and solution discussions.
Identify implementation requirements, customer objectives, business outcomes, and delivery considerations.
Establish well-qualified attached services opportunities within software license pursuits.
Services Solution Development
Assess solution scope, implementation complexity, technical dependencies, delivery capability, and customer readiness.
Define implementation strategies, deployment approaches, resource models, and governance structures.
Develop implementation, consulting, advisory, integration, migration, testing, and managed services propositions.
Commercial Ownership
Develop accurate effort estimates, pricing models, commercial proposals, Statements of Work (SOWs), quotations, RFP responses, and RFI responses.
Support fixed-price, time-and-materials, managed services, and outcome-based commercial structures.
Balance competitiveness, customer requirements, delivery feasibility, margin objectives, and business risk.
Maintain forecast accuracy and support attainment of services bookings, revenue, and margin targets.
Risk & Delivery Governance




Identify solution risks, delivery risks, scope gaps, assumptions, constraints, and dependencies.
Ensure risks and assumptions are clearly documented within proposals and contractual commitments.
Maintain accountability for transition readiness prior to project mobilization.
Collaborate with Pre-Sales, Product Management, Delivery, Professional Services Leadership, and Solution Architects.
Mobilize subject matter experts to validate scope, effort estimates, implementation approaches, and customer commitments.
Support executive deal reviews and strategic opportunity governance activities.
Develop and maintain standardized estimation models, implementation approaches, proposal templates, and reusable delivery assets.
Enhance repeatable service offerings and implementation packages.
Contribute market, customer, and delivery insights to strengthen service positioning and value messaging.
Provide comprehensive handover documentation covering scope, estimates, assumptions, risks, dependencies, pricing, and customer commitments.
Remain engaged during mobilization and agreed executive checkpoints to support delivery readiness.

Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, Finance, or a related discipline.
Professional Experience

- 8–15 years of experience in Professional Services pre-sales, solution consulting, implementation scoping, services sales, or enterprise software consulting.
- Proven experience supporting large-scale enterprise software pursuits.
- Experience developing Statements of Work, commercial proposals, pricing models, implementation plans, and effort estimates.
- Experience working within global and matrixed organizations.
- Experience supporting regional and multi-regional customer engagements.

Strong understanding of enterprise software implementation programs and delivery lifecycles.
Knowledge of implementation methodologies, integration approaches, data migration, testing, deployment, and program governance.
Experience within Financial Crime and Compliance solutions is highly preferred.
Fraud Management
Know Your Customer (KYC)
Banking and Financial Services technologies

Commercial & Leadership Capabilities
Strong commercial acumen in pricing,



estimation, margin management, and risk assessment.
Strong executive communication, stakeholder management, and negotiation skills.
Achievement of attached services bookings, revenue, and margin targets.
Growth and quality of qualified attached services pipeline.
Early engagement of Professional Services within software pursuits.
Quality, responsiveness, and accuracy of estimates, proposals, SOWs, quotations, RFPs, and RFIs.
Accuracy of services forecasting, pricing, effort estimation, and resource planning.
Effective management of commercial and delivery risks.
Quality of transition to Delivery and mobilization readiness.
Reduction of post-contract scope ambiguity, rework, and value leakage.

Strong customer-facing consulting presence.
Strong collaboration and stakeholder management skills.
Results-oriented with a focus on customer success and business outcomes.
Capable of simplifying complex implementation challenges into practical, executable solutions.

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative setting! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Reporting Into: Services Sales Leader, Professional Services, Actimize
Qualified Services Sales
NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

📌 Sales/Service Manager Hybrid-working! (Pune)
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