Position: SALES EXECUTIVE

Location: Mumbai HO
Department: Sales & Marketing

About Us

We are established players in Indias paper and packaging industry, with expertise spanning recovered paper, wood pulp, paper and paperboard solutions. Backed by strong partnerships with leading global and Indian manufacturers and in-house converting capabilities, we provide sustainable, customised and just-in-time solutions to customers across India.

Role Overview

To drive sales growth within the assigned territory by developing new business opportunities, strengthening existing customer relationships, achieving revenue and collection targets, and ensuring effective coordination across internal departments.

Key Responsibilities

1. Sales & Business Development

- Achieve assigned annual sales, revenue and collection targets.
- Generate new business through prospecting, networking, cold calling and customer visits.
- Expand business with existing customers through cross-selling and upselling opportunities.
- Understand customer applications and recommend suitable products from the company's portfolio.
- Conduct customer visits at least four days a week to develop and maintain business relationships.

2. Customer Relationship Management

- Build and maintain long-term customer relationships to ensure satisfaction and repeat business.
- Negotiate pricing, delivery schedules and payment terms to secure profitable orders.
- Arrange product samples as per customer requirements and coordinate follow-ups.
- Address customer concerns, including quality-related issues, in coordination with relevant teams.

3. Sales Planning & Inventory Management

- Prepare annual sales budgets and work towards achieving defined targets.
- Develop inventory projections based on quarterly sales forecasts.
- Analyse lost sales opportunities and recommend corrective measures to improve inventory planning.
- Coordinate with Production, Operations,



Accounts and Quality teams to ensure timely order execution and delivery.

4. Collections & Market Intelligence

- Ensure timely recovery of customer payments within agreed credit terms.
- Monitor market developments, competitor activities and emerging business opportunities.
- Prepare and submit weekly market intelligence reports to management.

5. Reporting & Internal Co-ordination

- Maintain accurate sales pipeline, customer interaction and activity records in the CRM.
- Submit monthly sales performance reports highlighting achievements, challenges and opportunities.
- Coordinate order priorities with the production team and visit the factory once a week.
- Represent the company at relevant industry exhibitions, trade shows and business events.

Educational Qualifications & Experience

- Bachelor's degree in Business, Marketing or a related discipline; MBA preferred.
- Minimum 5 years of relevant sales experience, preferably in the paper, paperboard, packaging or allied industries.
- Experience in territory sales, business development, customer relationship management and collections.

Skills & Competencies

- Strong sales, negotiation and business development capabilities.
- Excellent communication, interpersonal and relationship-management skills.
- Sound analytical, problem-solving and commercial decision-making abilities.
- Proficiency in MS Office, CRM software and sales reporting tools.
- Ability to work independently, manage multiple priorities and achieve defined targets.

Key Performance Expectations

- Achievement of sales revenue and collection targets.
- Growth in recent customer acquisition and existing customer business.
- Timely collections and effective customer relationship management.
- Accuracy of sales forecasts, inventory projections and reporting.
- Effective coordination for timely order fulfilment and customer satisfaction.

The responsibilities listed are indicative and may vary based on operational requirements.

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