Customer Service Executive Voice - Hyderabad

Customer Service Executive Voice - Hyderabad

05 Nov
|
Sahasya Global Solutions
|
Hyderabad

05 Nov

Sahasya Global Solutions

Hyderabad

We Are Hiring for International Customer Support Associate Voice Process

Job Title: International Voice Support Executive
Location: Hyderabad
Experience: 1 - 6 Years Experience in International Customer service
Employment Type: Full-Time
Shift: Night Shift / Rotational Night Shift

Working Days : 5 Days and 2 Week offs

Job Description
Customer Support Representatives for the International Voice Process. We are looking for enthusiastic and customer-focused professionals who can provide exceptional support through calls and emails while ensuring high customer satisfaction.

Key Responsibilities:

- Handle inbound and outbound customer calls professionally
- Provide support related to services, vehicle pick-up, payments, and customer queries
- Respond to customer emails with accurate information
- Ensure quality standards and communication protocols are maintained
- Maintain discipline, productivity, and customer-centric approach
- Deliver positive customer experience in every interaction

Ideal Candidate:

- Team Player Need to be flexible and dynamic.



Always ready to take up additional responsibilities.
- Talented Need to have good and easy-going personality who can easily connect with others. Being a quick learner is an advantage.
- Innovative Out-of-box thinker with a go getter attitude.
- Positive thinker Self-motivated and positive thinker.

Required Skills

- Excellent verbal and written English communication
- Solid analytical and interpersonal skills
- Good understanding of call and email etiquettes
- Basic computer knowledge
- Familiarity with MS Office and Outlook
- Patience and customer-handling skills
- Disciplined and process-oriented approach

Eligibility

- Any Graduate / Undergraduate
- Minimum 1 year experience in international voice process

Perks & Benefits

- Shift Allowance
- Internet Allowance
- 2 Way Cab facility
- Free Meals
- Medical Benefits

****References are highly appreciated***

Share Cv - [email protected]

📌 Customer Service Executive Voice - Hyderabad
🏢 Sahasya Global Solutions
📍 Hyderabad

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