Manager - Sales & Client Servicing

Location: Mumbai

About the Company

Our client is a leading retail solutions company in the Indian subcontinent, part of a global international group. Since its establishment in 2015, it has grown into a market leader, creating modern retail environments for some of the biggest names in the beauty and retail industries. The company has also expanded into the MENA and SEA regions, combining local agility with international standards. Its teams deliver end-to-end solutions, from consulting and design to production, installation and aftermarket services, ensuring flawless execution at every stage.

Role Overview

The Sales Manager will grow the business with premium beauty, fragrance, luxury and retail brands in India. The role owns key client relationships, wins new accounts, and drives in-store display and point-of-sale projects from brief to delivery, working closely with design, project management and production teams.

Key Responsibilities

Business Development

- Identify and win new clients among premium beauty, fragrance, luxury, lifestyle and retail brands
- Build and manage a qualified sales pipeline, and meet monthly, quarterly and annual revenue targets
- Prepare proposals and quotations, and lead commercial negotiations with brand marketing, trade marketing and procurement teams

Key Account Management

- Own relationships with existing key accounts and grow share of wallet through repeat and new projects
- Act as the primary point of contact for clients from brief to installation
- Conduct regular business reviews and track client satisfaction

Project Coordination





- Translate client briefs into explicit requirements for design, engineering and production teams
- Coordinate with project management, factory and vendor partners on costing, sampling, timelines and quality
- Ensure on-time delivery of in-store displays, POS/POP units, counters and visual merchandising fixtures

Reporting & Market Intelligence

- Maintain accurate CRM records, forecasts and sales reports
- Track competitor activity, retail trends and new store openings to identify opportunities
- Ensure timely collection of receivables and adherence to commercial terms

Qualifications & Experience

- B.E./B. Tech (Mechanical), BMS, BBA, B. Com, or a Master’s in Luxury Management
- 6-10 years of experience in B2B sales, key account management or business development
- Proven record of meeting revenue targets and managing large accounts
- Experience selling to beauty, fragrance, luxury, FMCG or retail brands is strongly preferred
- Background in retail displays, visual merchandising, POS/POP, store fixtures, packaging or a related B2B solutions industry is an advantage

Skills & Requirements

- Strong client relationship and negotiation skills with senior marketing and procurement stakeholders
- Commercial acumen: costing, margins, quotations and payment terms
- Ability to manage multiple projects and deadlines with cross-functional teams
- Excellent spoken and written English; Hindi preferred
- Proficient in CRM tools, MS Excel and Power Point
- Willingness to travel for client meetings, site visits and installations

Benefits

- Mediclaim
- Saturday and Sunday weekly off
- Gratuity

📌 Manager - Sales & Client Servicing (India)
🏢 Antal International
📍 India